How I collect personal information
I collect personal information that you provide to me via email and phone, and I make notes about our phone calls and your sessions with me. I may also collect information from your family members or someone acting on your behalf, health care professionals, and insurance companies.
Personal information includes details that help me to identify and contact you, financial details for the purposes of paying for your treatment, and clinical information that helps me to provide psychological treatment.
How I process personal information
Your personal information is processed when required
• To provide the services agreed verbally or in a contract
• For insurance purposes
• To establish, make or defend legal claims
• To prevent or detect an unlawful act, malpractice, dishonesty or other serious improper behaviour
• To comply with the law
How long I keep personal information for
☐ The categories of personal data obtained (if the personal data is not obtained from the individual it relates to).
☐ The recipients or categories of recipients of the personal data.
☐ The details of transfers of the personal data to any third countries or international organisations (if applicable).
☐ The retention periods for the personal data.
☐ The rights available to individuals in respect of the processing.
☐ The right to withdraw consent (if applicable).
☐ The right to lodge a complaint with a supervisory authority.
☐ The source of the personal data (if the personal data is not obtained from the individual it relates to).
☐ The details of whether individuals are under a statutory or contractual obligation to provide the personal data (if applicable, and if the personal data is collected from the individual it relates to).
Data Security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.